Support and Training

Recorder 2000 and 2002 are no longer supplied however, existing users can access training and support from several of the JNCC approved Recorder experts who also provide these services for Recorder 6 users.

 

Approved Recorder Experts:

Sally Rankin

Littlefield Consultancy

exeGesIS

Canto Information Ltd

 

Support

Technical support is available to Recorder users free of charge from the Old Recorder category of the NBN Forum and is also provided at a range of prices by the approved Recorder experts. The Forum provides direct access to the recording community and as a result is an invaluable source of advice for problems and issues. It is well used by the recording community and is also supported by JNCC, the approved Recorder experts and Dorset Software. Although the majority of the content relates to the latest version, Recorder 6, there is a dedicated category called Old Recorder which covers issues relating to Recorder prior to the Recorder 6 series.  Technical support from the approved Recorder experts is tailored to meet individual requirements with data transfers to Recorder 6 being a key feature.

 

Training

There are a number of written guides and tutorials covering a range of specific areas of functionality within Recorder as well as the Getting Started Guide on the installation CD. These guides and tutorials are all available in the R2002 documents section of this website. In addition, the approved Recorder experts offer a range of training courses tailored to meet individual requirements, skill levels and budgets. These include basic training for new users (usually taught over two days) and advanced training which both cost from £34  to £150 +VAT per person, per day (prices are based on a group of 10 sharing) as well as bespoke courses.